Privacy Policy

Overview

Bejac, along with its subsidiaries and affiliates (collectively referred to as "Bejac," "we," "our," or "us"), is committed to safeguarding your information privacy. This Privacy Policy outlines our practices for collecting, utilizing, sharing, and protecting your information.

This policy applies to users of our website and mobile applications (collectively, "Platforms"), as well as the services offered through these Platforms (collectively, "Services"). It also covers individuals who provide us with information through purchase agreements, rental contracts, service agreements, credit applications, and other business documents, including details about machines, equipment, or products ("Assets"), and those who visit our physical locations ("Contact Points").

We may update this Privacy Policy periodically. When we do, we'll post the revised version on this webpage. We encourage you to review this Privacy Policy regularly.

Information We Collect
How We Gather Information
How We Use Your Information
How We Share Your Information
Cookies and Tracking Technologies
"Do Not Track" Signals
Your Information Choices
Security Measures
Third-Party Links
Children's Privacy
California Residents Notice
Nevada Residents Notice
Accessibility
Contact Information
Equipment Manufacturer Data Governance

1. Information We Collect

"Personal Information" refers to data that can be linked to a specific individual. We may collect the following Personal Information that you voluntarily provide when using our Platforms and Services:

Quote Requests: Name, email, phone number, physical address, and any additional details you choose to share.
Newsletter Sign-up: Email address.
Equipment Manufacturer Accounts: Email, name, password, and postal address. (The privacy policy of each manufacturer applies)
Career Applications: Name, email, login credentials, and resume information.
Job Inquiries: Name, email, phone number, and any additional information provided.
Job Referrals: Your name and email, friend's name and email, and any extra information.
Online Bill Pay: Account details with BillTrust (name, email, username, password, security questions).
Financing Applications: Business name, email, address, tax ID, and financial information.
Contact Forms: Name, email, phone number, address, and any additional information.
Contests/Promotions: Name, address, email, and equipment ownership details.
Surveys: Name, address, email, purchasing habits, and equipment ownership information.

Information Collected As You Navigate Our Platforms and Services
We automatically gather certain Personal Information as you use the Platforms and Services, such as:

Usage Data: Pages accessed, frequency of access, and interaction details.
Mobile Device Information: Aggregated data on device type and carrier.
Location Data: City-regional location information of Platform visitors.

Systems Data
We may collect the following information through our web applications and Devices (collectively, "Digital Offerings"). Note that not all of this data may be considered Personal Information:

Device, Asset, and Component Details: Model numbers, serial numbers, order numbers, software/hardware versions, performance data, configuration information, including work tools and peripheral devices.
Electronic Data: Sensor logs, trends, histograms, event data, alerts, digital state data, fault codes, idle time, fuel consumption, emissions data, service meter hours, electronic data files, troubleshooting data, and more.
Inspection Results: Data from Bejac or third-party inspection systems.
Asset Location: Physical location data (e.g., via satellite, GPS, cell towers, Bluetooth, or Wi-Fi).
Fluid Analysis: Results from fluid sample tests (oil, hydraulic, coolant) using Bejac or third-party tools.
Event Recorder Information: Location, speed, direction, video recordings, control usage, and train control data.
Service and Maintenance Records: Work orders, component life history, maintenance schedules, warranty information, service contracts, service intervals, component lists, and service recommendations.
Site and Environmental Conditions: Work type, road/track conditions, altitude, climate, and material tracking data.
Usage Patterns: User-defined information related to a product provided through a Digital Offering.

Operations Data
We may collect the following information through our operations. Note that not all of this data may be considered Personal Information:

Transactional Document Information: Data from tenders, invoices, purchase orders, sales/service contracts, e-forms, and other business documentation.
Client Data: Client name, address, industry, category, contact person details, and information about parts, machine purchases, returns, or replacements.
Work Order Information: Client details, involved Assets, identified issues, repairs performed, emissions data, fuel usage, service meter hours, software/hardware versions, and installed attachments.
Payment Details: Banking information, debit/credit card details, billing/shipping addresses, and other data required for payment processing.

2. How We Gather Information

We collect information through various means:

Direct Provision: Information you provide when engaging with us, using our products/services, interacting at trade shows, making inquiries, placing orders, or contacting customer service.
Platform and Service Usage: Information collected through your use of our Platforms, products, and Services, including:
- Pre-installed/Installed Applications/Devices: Data received via cellular, satellite, radio, or ethernet connections from Assets equipped with mobile applications or telematics devices.
Third-Party Sources: Information from public and commercial sources, which may be combined with data we receive from you, including:
- Equipment manufacturers we represent and affiliates/contractors: System Data and Personal Information from Assets, Devices, or Digital Offerings.
- Component Manufacturers and OEMs: System Data from Asset component manufacturers.
- Asset Owners and Managers: Additional information from those responsible for Assets.
- Other Sources: Credit agencies, public databases, marketing partners, social media platforms, service providers, and maintenance/inspection/warranty records.

3. How We Use Your Information

We utilize the collected information to:

Facilitate account registration and Asset monitoring
Process and fulfill orders
Execute client support agreements
Perform maintenance and repairs
Deliver Assets or parts
Provide safety, maintenance, and productivity recommendations
Enhance machine operation safety
Enable remote technician services
Offer location-based services and content
Communicate administrative or contractual information
Send marketing communications (with opt-out option)
Inform you about Platform/Service changes
Provide support and customer service
Conduct market research and data analytics
Improve products and services
Manage Asset inventory and fleet operations
Develop digital applications
Administer promotions and sweepstakes
Protect Platform and Service security and integrity
Investigate and prevent fraudulent activities
Monitor policy compliance
Defend legal rights
Fulfill other necessary or appropriate purposes
Maintain efficient business operations
Comply with applicable laws

We may use anonymized or de-identified information derived from Personal Information for purposes not covered by this Privacy Policy, as long as it cannot be linked back to specific individuals.

4. How We Share Your Information

We may share your information in the following ways:

With our parent company, subsidiaries, affiliates, manufacturers, and contractors supporting our business
With vendors performing data or Platform-related services
With advertising content analysis and deployment vendors
As required by law
In connection with legal proceedings
To establish, exercise, or defend legal rights
With entities believed likely to obtain court orders for information disclosure
As part of business transactions (e.g., mergers, acquisitions, bankruptcies)
With other entities upon your consent
For any other disclosed purpose or as deemed necessary to protect health and safety

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., pixels, web beacons). For more information and to manage your preferences, please refer to our Cookie Policy.

6. "Do Not Track" Signals

Due to the lack of a uniform standard for "Do Not Track" signals, our Platforms do not currently respond to or alter practices based on these signals.

7. Your Information Choices

To review or request changes to your Personal Information, please contact us by sending an email to HR@Bejac.com. To unsubscribe from marketing emails, use the link in the email footer or submit a request to Marketing@Bejac.com.

8. Security Measures

We employ commercially reasonable security measures to protect collected and stored Personal Information. However, no internet-based data transmission is 100% secure. While we strive to protect your Personal Information, we cannot guarantee absolute security.

9. Third-Party Links

Our Platforms and Services may contain links to external websites not under our control. This Privacy Policy applies only to information acquired on our Platforms and Services. We are not responsible for external websites.

10. Children's Privacy

Our Platforms and Services are not intended for children under 13. We do not knowingly collect, use, or disclose personal information from children under 13.

11. California Residents Notice

California residents please see our Notice to California Residents, which provides additional information regarding our privacy practices and your rights.

12. Nevada Residents Notice

Nevada law permits residents to opt out of certain personal information sales. While we don't currently sell personal information as defined by Nevada law, you may submit a verified opt-out request for future consideration. Use our webform to send an opt-out request.

13. Accessibility

We are committed to making this Privacy Policy accessible to individuals with disabilities. For alternative formats, please contact us.

14. Contact Information

For privacy-related questions or concerns, call us at 800-772-3522.

15. Equipment Manufacturer Data Governance

The manufacturers whose equipment we offer outline their own practices for collecting, sharing, and using data related to machines, products, assets, and worksites. This includes enabling Digital Offerings, as well as performing remote diagnostics and updates. By providing information to a dealer or manufacturer as described in these statements, you agree to their terms, which may be updated periodically.